Photon , Hello. I’m a new user here on Panoee, but I already have good experience with other platforms. I’ve noticed that their support is currently taking a while to respond, so if you want, I can try to help you.
Send me a link with the image you’re trying to upload that is giving you this issue, along with a screenshot from inside Panoee showing the problem. I’ll try to reproduce it in my account, and if I find the solution, I’ll come back here to help you.